i had my Toefl exam at Rworld one of the many subsidiaries of reliance india. The exam was scheduled to begin at 9:00A.M. The reporting time was 8:30AM. All the 20 students who were scheduled to take up the exam arrived on tot.
The officials began to arrive only at 8:00AM. There seemed to be one head and 2 helpers. we waited to be called in until 9:30AM. The officials or the three people there kept on saying that the exam would begin in 15min . And this went on till 11:30 AM !!!!!
And finally at 11:30 AM we were allowed inside and alloted seats.
There were no apologies or any such thing for the delay.
The reason given for the delay when asked for was that the servers of ETS were down. Since i had a few friends writing the test on the same day. A centre located 2 blocks away from mine was able to hand out the test at 9:30AM inspite of the scheduled 10:00 AM start. So there must have been something wrong with the Rworld.

So an exam that is to begin at 9:00am begins at 11:30 AM ruining your entire day and all due to some false reasons. It is therefore better to avoid the Rworld outlets to write your Toefl.

But there is a silver lining here. Their computers are good and if you are lucky you will find some high quality headphones!

One other thing that i noticed was that the customers who had come there were all complaining about their false promises. Ridiculous complaint booking procedures ( you need to call a call-centre to book an appointment to complain about their service!) . And expensive bills.